This website is using cookies. Find Solutions, ask questions, and share advice with other HP product owners. It has been cleaned now and for that I am pretty happy. However, thanks to VueScan which is a third party company updating twain drivers to work on later versions of windows we were able to bring this scanner back from the dead and keep is rocking. Cleaning the dust out of the scanner head. But the problem with multi-function is serviceability and also general usability. News Blog Facebook Twitter Newsletter.

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Disassembly is super easy with this unit, you only need a paper-clip and a T bit screwdriver to go as far as where we need to go today.

Inside of the unit. Clean both sides ho the glass. Javascript is disabled in this browser. Thanks for checking out this blog! For more information about scan software alternatives in Windows 7, go to Third-party scan software solutions c in English.

If these alternatives do not work, consider an upgrade to a newer HP product that will work with Microsoft’s Windows 7 operating system.

HP (Hewlett Packard) ScanJet c () Drivers Download – Update HP (Hewlett Packard) Software

Using a paper-clip or a very small bit you can unlock these little plastic tabs exposing the front T10 screws holding the top bezel glass in place.


Some products listed above are compatible with select third-party software. Removing lid and T screws. If not well we at least thank you for reading. This took a little bit to see, and I had to shine the light just right for it to pick it up on the camera.

Go to Scanners Supported in Windows 7 c in English for more information or go to www. HP drivers and software created for the Microsoft Windows Vista operating system might provide a scan workaround in Microsoft Windows 7 for some products but are not guaranteed.

Products not supported The following scanners are not supported and do not have any driver options available in the Microsoft Windows 7 operating system:. All support for the ScanJet c ended with windows XP. However, thanks to VueScan which is a third party company updating twain drivers to work on later versions of windows we 600c able to bring this scanner 6300c from the dead and keep is rocking.

The picture above is the problem that 6300cc about a year back but is getting progressively worse as time goes by. The Virtual Agent is currently unavailable. Lift the protective cover bp up and out of its notches to expose the rear T screws. Due to the limited room we will have to use Q-Tips or any cotton swap to get into there.

Once you have your upper bezel remove this will expose your stepper motor.


You are downloading trial software. This is now affecting image quality of the scans that I do.

The unit is approaching 16 years of age and is no longer officially supported by HP due to a planned obsolescence model that many newer companies now adopt. By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy.

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Two flooded with Windex or glass cleaner and two dry. If your product is not listed here, it is supported. Another issue that happens is the backlights will give out from age and stress. Then unscrew all four T screws. HP ScanJet c Drivers: With about 30 minutes time we were back online and good as new. The automatic brightness if even working again as well within the 3rd party scanner program.

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Instead companies like HP want people to sink hundreds of more dollars on products that stop working after years due to software and OS limitations.